Multiple Remote IT Systems Management Entry-Level Positions at 350.org: Launch Your Tech Career in Climate Justice

Introduction

In the decisive decade for climate action, the battle against the fossil fuel industry is not just fought in the streets and halls of power—it is waged across global digital networks. For technically-minded individuals seeking to align their IT career with a planet-saving mission, finding an entry point that offers both professional growth and profound purpose is essential. The announcement of multiple remote entry-level IT systems management positions at 350.org for 2024/2025 represents a critical opportunity to become the digital backbone of the world’s largest grassroots climate movement. These are not just helpdesk jobs; they are foundational roles in securing, scaling, and sustaining the technology that empowers millions of activists, organizers, and communities across every continent.

350.org is seeking curious, proactive, and solutions-oriented individuals to join its distributed global tech team. These remote IT systems management positions are designed for those at the start of their tech careers, offering comprehensive training and mentorship to manage the essential systems—from user support and SaaS platforms to core network security—that keep a decentralized, activist-driven organization running. Based remotely in key hubs like the UK, the Netherlands, the Philippines, Kenya, or South Africa, these roles offer the unique chance to work within a truly global team from your home region.

The standout benefits are exceptional for an entry-level role: a fully remote and flexible work environment, a commitment to work-life balance, robust health and wellness packages, and a culture that values learning and growth. What makes these positions truly unique is their direct link to impact. The systems you help manage protect campaign data from opposition, enable rapid mobilization during climate crises, and connect frontline communities with global resources. For aspiring IT professionals who want their code and configurations to serve a cause, this is the ultimate launchpad.

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Background & Job Description

350.org is a global grassroots climate movement that aims to end the age of fossil fuels and build a world of community-led renewable energy for all. It operates through decentralized, distributed campaigns, mobilizing through online platforms and on-the-ground organizing. The organization’s name refers to the safe concentration of carbon dioxide in the atmosphere: 350 parts per million. Its work is digital by necessity, relying on a complex, secure, and resilient tech stack to coordinate across time zones, languages, and campaigns.

These multiple entry-level positions will be integrated into 350’s Global Tech Team. The role purpose is to provide frontline technical support and systems management, ensuring that all staff—from campaigners in Nairobi to fundraisers in Manila—have reliable, secure, and effective technology to do their jobs. This entry point is designed to build expertise in core IT infrastructure, user administration, and cybersecurity within a high-stakes, nonprofit environment.

An entry-level IT specialist’s work is fundamental to operational resilience. By promptly resolving helpdesk tickets, managing user accounts, monitoring system health, and assisting with digital security protocols, you become a key enabler of the organization’s mission. These roles are the first line of defense and the first point of support, making them perfect for developing a wide-ranging, practical skill set in a purpose-driven context.

Key Responsibilities

Responsibilities are crafted to build competency through hands-on service and proactive maintenance of 350’s digital ecosystem.

• First-Line User Support & Helpdesk Management: Serve as a primary contact for staff IT issues via ticketing systems (like Zendesk) and chat (like Slack). Troubleshoot and resolve problems related to hardware (laptops, mobile devices), core software (G Workspace, Zoom), and internal systems. This builds critical problem-solving and communication skills.
• User Account Lifecycle Management: Administer the creation, configuration, permissioning, and deactivation of user accounts across 350’s core SaaS platforms (e.g., G Workspace, Okta/SSO, Asana, ActionKit). Ensure adherence to security policies during onboarding and offboarding. This teaches identity and access management fundamentals.
• Endpoint Management & Security Support: Assist in the deployment, configuration, and maintenance of staff laptops (typically macOS) using mobile device management (MDM) tools like Jamf or Kandji. Help enforce security policies, deploy software updates, and troubleshoot device issues. This provides deep experience in modern, remote-first IT administration.
• Systems Monitoring & Basic Documentation: Monitor dashboards for system alerts and performance issues. Assist in maintaining and improving internal IT documentation, knowledge base articles, and how-to guides for staff. This cultivates a mindset for proactive maintenance and clear communication.
• IT Procurement & Asset Tracking Support: Help manage the inventory of IT hardware and software licenses. Support the procurement process for new equipment and services, and assist in maintaining an accurate asset register. This introduces the logistical and financial aspects of IT management.
• Participation in Security & Compliance Initiatives: Actively participate in implementing and upholding the organization’s digital security practices. This may include assisting with security awareness training for staff, helping to roll out 2FA, and following incident response checklists under guidance. This offers early exposure to cybersecurity in a real-world setting.

Multiple Remote IT Systems Management Entry-Level Positions at 350.org: Launch Your Tech Career in Climate Justice

Qualifications

Education & Certification

• Required Education: A degree in Computer Science, Information Technology, Network Administration, or a related field is beneficial but not always mandatory. 350.org strongly values demonstrable skills and aptitude over formal credentials. Equivalent hands-on experience or completion of a recognized technical bootcamp is highly acceptable.
• Preferred Certifications: Entry-level certifications can demonstrate foundational knowledge and initiative. These include CompTIA A+ (for core IT skills), Google IT Support Professional Certificate, Apple Certified Support Professional (ACSP), or Microsoft Fundamentals certifications.
• Continuous Learning: A demonstrated commitment to self-directed learning in IT through online courses (e.g., on Coursera, Udemy), personal projects, or homelabs is a significant advantage.

Experience

• Years of Experience: This is an entry-level position. Candidates with 0-2 years of professional IT experience are encouraged to apply. Relevant internship, volunteer, or freelance experience is highly valued.
• Type of Experience Needed:
  • Demonstrable experience providing technical support to users, even in an informal capacity (e.g., helping family, school IT club).
  • Hands-on experience with managing or troubleshooting macOS and/or Windows.
  • Familiarity with core SaaS applications (Google Workspace, Zoom, Slack) from an administrative or power-user perspective.
  • Any exposure to ticketing systems, MDM, or basic networking concepts is a strong plus.
• Technical Competencies:
  • Strong Diagnostic and Problem-Solving Skills: A logical, patient approach to troubleshooting.
  • Excellent Communication Skills: Ability to explain technical concepts clearly and empathetically to non-technical users in English. Multilingual abilities relevant to the regions (e.g., Tagalog, Afrikaans, Swahili, Dutch) are a major asset.
  • Foundational Systems Understanding: Basic understanding of user administration, networking principles (DNS, VPN), and cybersecurity hygiene (password managers, 2FA).
  • Adaptability & Teamwork: Comfort working in a fully remote, culturally diverse, and collaborative team environment across many time zones.

Why Apply for This Position

Securing an entry-level IT role at 350.org is a career-defining move into the growing field of nonprofit technology. The fully remote setup across five countries offers unparalleled flexibility and the experience of working in a truly distributed global organization from day one. The professional development is structured; you’ll receive mentorship from senior sysadmins and security experts, gaining exposure to enterprise-level tools and practices in a supportive environment.

The unique learning experience is immense. You’ll learn how to scale and secure technology for a high-profile organization that is a constant target for digital threats, giving you cybersecurity experience that is highly valued across sectors. The networking potential connects you with a global community of “tech for good” practitioners, activists, and organizers.

The impact of your work is direct. Every ticket you resolve keeps a campaigner on the front lines. Every security policy you help enforce protects sensitive movement data. The work culture is radically inclusive, prioritizing justice, equity, and work-life balance. You will be encouraged to bring your whole self to work and to grow both your technical and advocacy skills.

Application Tips & Insights

350.org looks for candidates who combine technical potential with strong alignment to its mission and values of justice and equity.

• Tailor Your Resume and Cover Letter: Frame your technical skills within the context of supporting a mission. Instead of just “provided IT support,” try “provided empathetic IT support to diverse users, ensuring they could maintain focus on core objectives.” Your cover letter must articulate why you want to work for 350.org specifically—mention a campaign you admire or how you see technology enabling climate justice.
• Highlight Key Skills: Emphasize customer service, patience, and cultural fluency as much as technical aptitude. For remote roles, highlight self-motivation, time management, and written communication. Detail any experience with remote collaboration tools (Slack, Trello, Zoom) and if you have set up or maintained a home network.
• Avoid Common Mistakes: The biggest error is a generic tech application. Do not focus solely on your desire to “get into tech.” Show your desire to “apply tech skills to climate justice.” Avoid jargon; communicate clearly. Not demonstrating an understanding of 350’s distributed, activist-led model is a missed opportunity.
• Timeline Expectations: The hiring process may involve a initial screening, a practical skills assessment (e.g., a simulated troubleshooting ticket), and 2-3 interviews with the tech team and HR. The process respects candidate time and typically moves within a 4-8 week timeframe.
• Interview Preparation: Be prepared for behavioral questions focused on teamwork, problem-solving, and values. You might be asked: “Describe a time you had to explain a complex tech issue to someone with no tech background,” or “How would you handle a high-pressure situation where a critical system is down during a global campaign launch?” Research 350’s digital security principles.

Additional Information

• Salary Range: Salaries are localized and competitive within the nonprofit sector of each hub country. For context, an entry-level position in this role could range from:
  • UK: £28,000 – £35,000 GBP
  • Netherlands: €36,000 – €42,000 EUR
  • Philippines: PHP 720,000 – PHP 900,000
  • Kenya: KES 2,200,000 – KES 2,800,000
  • South Africa: ZAR 320,000 – ZAR 400,000
    (These are illustrative ranges based on nonprofit benchmarks; the official offer will be clearly communicated.)
• Benefits Package:350.org offers an exceptional benefits package for a nonprofit, typically including:
  • Fully remote and flexible work with a home office stipend.
  • Comprehensive health/medical insurance (region-specific).
  • Generous paid time off (often 4-5 weeks vacation plus sick leave and holidays).
  • Contributory pension or retirement savings plan.
  • Professional development budget for courses, conferences, and certifications.
  • Paid sabbatical after a certain number of years.
  • Mental health and wellness support.
• Work Arrangement: This is a fully remote, full-time position. You must be legally authorized to work in the country you are applying from (UK, Netherlands, Philippines, Kenya, or South Africa). Occasional virtual meetings outside standard local hours may be required to collaborate with global colleagues.
• Contract Duration: These are typically regular, permanent positions following a successful probationary period.
• Application Deadline: Deadlines will be clearly stated on the job posting. 350.org often practices rolling recruitment, so applying early is advised.
• Equal Opportunity Statement: 350.org is an equal opportunity employer. It is committed to employment equity and actively encourages applications from people of color, women, LGBTQIA+ individuals, people with disabilities, and members of other historically marginalized groups. The organization has a strong justice, equity, diversity, and inclusion (JEDI) framework.

How to Apply

All applications are submitted through 350.org‘s online recruitment system.

1. Find the Vacancy: Look for titles like “IT Support Specialist,” “Global Systems Associate,” or “Entry-Level Tech Support.”
2. Select Your Hub: Ensure you are applying for the position linked to the country you are legally authorized to work in (UK, NL, PH, KE, ZA).
3. Prepare Required Documents:
   • A tailored Resume/CV.
   • A thoughtful Cover Letter.
   • Responses to any supplemental application questions.
4. Complete Online Application: Fill out the application form on the 350.org recruitment portal (often powered by Ashby or similar).
5. Official Application Page: Apply only via the link in the specific job posting on the official 350.org/careers website.
6. Deadline Reminder: Submit your application before the deadline. The portal is user-friendly but should not be left to the last minute.

Frequently Asked Questions

1. I am a career-changer with no formal IT degree or certs, but I’ve built my own PC and manage tech for a local community group. Am I eligible?
Yes, absolutely. 350.org highly values practical, hands-on experience and a demonstrated aptitude for problem-solving. Your community tech management is highly relevant experience. In your application, frame this experience professionally, detailing the systems you supported, the number of users, and specific problems you solved. Highlight your motivation for transitioning into climate tech.

2. How does remote onboarding and training work for a globally distributed entry-level role?
Onboarding is thorough and virtual. You will be paired with a mentor/buddy on the tech team. Training involves structured video calls, shadowing colleagues on helpdesk tickets, access to extensive internal documentation, and guided learning paths for core systems. The culture is one of “blameless” learning, where asking questions is encouraged.

3. What are the working hours, given the team is spread across the world?
While you will have core collaborative hours aligned with your local hub (e.g., 10am-4pm your time), there is inherent flexibility. The global nature means some meetings or urgent support may occasionally fall outside a strict 9-5 schedule, but the organization has a strong culture of flexible scheduling and time-off-in-lieu (TOIL) to compensate and prevent burnout. Clear communication about availability is key.

4. What is the career progression path for an IT professional at 350.org?
A common path is: Entry-Level IT Support → IT Systems Administrator → Senior SysAdmin/Cloud Administrator → Tech Operations Lead. Alternatively, you could specialize in Cybersecurity, Data Systems, or Campaign Tech Tools. 350 invests in internal growth, and the distributed structure provides opportunities to take on more responsibility by supporting different regions or leading small projects.

5. Does 350.org provide equipment and support for setting up a home office?
Yes. As a fully remote employee, you will be provided with a company laptop (typically Apple MacBook), necessary peripherals, and a home office stipend to purchase ergonomic furniture, internet upgrades, or other supplies to create a safe and effective workspace. IT support, of course, includes helping you set up and troubleshoot your own work-from-home setup.

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