WFP Customer Service Assistant: Airport Terminal Operations (SC5)
Organization: World Food Programme (WFP) / UNHAS Role: Customer Service Assistant (Airport Operations) Grade: Service Contract (SC-5) Location: Airport Based (Check specific vacancy for city, e.g., Juba, Nairobi, Kabul) Contract Type: Service Contract (6 Months / 1 Year Renewable) Salary: Competitive (Based on UN Local Salary Scale for SC-5) Closing Date: Rolling Recruitment for 2026 Operations
The United Nations Humanitarian Air Service (UNHAS), managed by the World Food Programme (WFP), is the "airline of the humanitarian world." In remote and dangerous locations where commercial airlines cannot fly, UNHAS is the only lifeline.
We are seeking a professional, organized, and customer-focused Airport Customer Service Assistant to join our ground operations team.
This is not a standard desk job. You will be working at the airport terminal, ensuring that aid workers, diplomats, and donors get to their destinations safely. From checking passports to weighing cargo, you are the face of WFP for thousands of passengers every year.